Terms of Use

1A.1 Verified Nurse / Verified Member

A “Verified Nurse” or “Verified Member” is a registered nurse, nurse practitioner, CRNA, CNM, or CNS who has created a MODRN RN Collective membership and successfully completed license verification through NCSBN NURSYS e-Notify. Verification confirms that the individual holds an active nursing license in good standing with the applicable state nursing board at the time of verification. It does not confirm the accuracy, completeness, or truthfulness of any specific contribution that individual subsequently submits to the platform.

1A.2 Verified Contribution / Verified Review

A “Verified Contribution” or “Verified Review” is a data submission, rating, or review submitted by a Verified Nurse through the platform's contribution interface. The term “verified” in this context refers to the identity of the submitter — confirmed as an active licensed nurse through NURSYS — not to an independent audit of the content of the contribution itself. Company does not independently verify that a nurse actually worked at a particular facility, received a particular pay rate, or experienced the conditions they report.

1A.3 NURSYS / NCSBN

NURSYS is the national nurse license verification system operated by the National Council of State Boards of Nursing (NCSBN). All nurse members of MODRN RN Collective are required to complete license verification through NURSYS e-Notify before accessing any platform features or submitting any contributions. NCSBN is an independent organization; it has no affiliation with MODRN, LLC and does not endorse or sponsor this platform.

1A.4 Agency

For purposes of these Terms, “agency” refers to a travel nursing staffing agency, per diem staffing company, or nurse registry that places nurses in temporary, per diem, or contract nursing assignments. Agencies are not members of MODRN RN Collective and have no account, login, or access to nurse community features. Agency scores and rankings on the Agency Accountability Index are generated entirely from nurse-submitted data.

1A.5 Nurse Anonymity

The identity of any individual nurse who submitted a contribution, rating, or review is never disclosed by Company to the public, to any agency, or to any third party except as required by valid legal process. All public-facing data is displayed in aggregate form only. No individual nurse contribution is attributed to a named individual on the Public Pages. Company maintains technical and organizational controls designed to prevent re-identification of individual nurses from aggregate data. Nurses who choose to interact directly with a partner or agency through platform features designed for that purpose — including but not limited to clicking through to a partner listing, initiating contact, or requesting information — do so voluntarily and at their own discretion. In those cases, any information the nurse chooses to share in that interaction is shared by the nurse, not by Company. Company does not facilitate, broker, or transmit nurse identity information to partners or agencies outside of nurse-initiated contact. The nurse's anonymity as a contributor to the platform's intelligence layer is maintained regardless of any separate voluntary interaction with a partner.

1A.6 Platform Integrity Standard

The Platform Integrity Standard is the foundational rule governing all data on this platform: agencies and partners never pay for scores, rankings, placement, or preferential treatment of any kind. Every score published on the Agency Accountability Index is determined exclusively by verified nurse reviews. This standard is legally binding in every partner and agency agreement and is enforced without exception. It is not a policy preference — it is a structural feature of the platform.

2.1 Nurse-Reported Data

All scores, ratings, data, and findings on the Public Pages are based exclusively on information submitted by Verified Nurses (as defined in §1A.1) with active NURSYS-verified nursing licenses. “Verified” in this context means the submitter's nursing license has been confirmed through NCSBN NURSYS e-Notify. It does not mean Company has independently audited the accuracy of each individual data point submitted. See §1A.2 for the full definition of Verified Contribution.

2.2 No Warranty of Accuracy

Company makes no representation or warranty that any data, score, rating, or finding on the Public Pages is accurate, complete, current, or error-free. Data reflects nurse-reported experiences at a point in time and may not reflect current conditions. Company expressly disclaims all warranties, express or implied, regarding the accuracy or reliability of Public Page content.

2.3 Nurse-Reported — Not Editorial

Scores and rankings reflect what nurses reported — not the opinions, assessments, or editorial judgments of Company. Company does not rate or editorially evaluate any agency or facility.

8A.1 Ratings of 3 Stars or Above

For ratings of 3 stars or above, Company does not require nurses to substantiate their reported experiences beyond the verification of their licensure status. Company does not independently arbitrate factual disputes between agencies and individual nurses for ratings in this range. Agencies that dispute a specific review in this range may submit a written concern to info@modrnrncollective.com, which Company will review for Platform Integrity Standard violations. Accurate negative data reported in good faith is not subject to removal.

8A.2 Ratings Below 3 Stars — Substantiation Requirement

For ratings of 1 or 2 stars, the submitting nurse is required to provide a written statement describing the specific factual basis for the rating before the score is published. This requirement exists to protect platform integrity and to ensure that low scores reflect genuine experiences rather than bad-faith submissions. The written statement is reviewed internally by Company.

Documentary evidence — such as a contract, pay stub, offer letter, text message, or other correspondence — is accepted and encouraged when available but is not required. A clear and specific written description of the nurse's experience is sufficient. Vague, conclusory, or unspecific statements without any factual basis may result in the submission being held pending additional detail.

The written statement and any supporting documentation are reviewed internally by Company only. They are never shared with the agency, never stored beyond the internal review period, and never used to identify the nurse. Nurse anonymity is fully maintained throughout this process.

8A.3 Review Timeline and Outcomes

Sub-3 submissions enter a moderation queue upon receipt. Company targets a review decision within 72 hours of submission. The nurse is notified through the platform of one of the following outcomes:

• (a)Published — the submission meets the substantiation standard and is published to the Agency Accountability Index. The nurse is notified that their contribution is live.
• (b)Held— the submission has been received but requires additional detail before a publication decision can be made. The nurse is notified through the platform with a specific description of what additional information is needed. The nurse has 14 days to respond. If no response is received within 14 days, the submission is closed without publication.
• (c)Not published — the submission does not meet the substantiation standard and will not be published. The nurse is notified through the platform with a general explanation. The nurse may submit a new, separate review at any time.

A submission that is held or not published is not counted against the nurse's contribution record, does not affect their membership status, and does not result in any account action. The nurse retains the right to submit a revised or new review.

8A.4 What Does Not Count Toward the Threshold

Submissions that are not published — whether held, closed, or declined — do not count toward an agency's minimum review threshold and do not affect the agency's published score. Only published, verified, substantiated reviews are included in Agency Accountability Index calculations.

8A.5 Appeals

A nurse whose sub-3 submission was not published may appeal the decision by submitting a written request to info@modrnrncollective.com within 30 days of the not-published notification. The appeal should describe why the nurse believes the substantiation standard was met. Company will review the appeal and issue a final determination within 30 days. Appeal determinations are final.

8A.6 Coercion and Retaliation Prohibition

No agency, employer, recruiter, or third party may contact, threaten, incentivize, or otherwise attempt to influence any nurse to withdraw, modify, or not submit a rating or review. Any agency found to have engaged in such conduct will be permanently removed from the Agency Accountability Index and from the platform's partner directory, and may be publicly noted as removed for integrity violations. Nurses who believe they have been contacted or pressured in connection with a review should report it to info@modrnrncollective.com.

8A.7 Agency Legal Actions

Agencies may not use legal threats, litigation, demand letters, or other coercive means to suppress verified nurse-reported data. Company reserves all rights under Section 230 of the Communications Decency Act (47 U.S.C. § 230) and applicable anti-SLAPP statutes, including California Code of Civil Procedure § 425.16. Legal actions that Company determines constitute strategic litigation against public participation will be defended vigorously and may themselves become subject to public disclosure on the platform.